Terms of Service

By using MVA.CARE you agree to these terms. If you are using the portal on behalf of a law firm or a clinic, you agree on behalf of that organization.

MVA.CARE collects and routes intake information between a patient, a clinic and a law firm. It does not provide medical advice, diagnosis or treatment, and it does not provide legal advice or create an attorney-client relationship. Submitting an intake does not begin treatment and does not retain a lawyer. If you have a medical emergency, call 911.

Clinic and law firm users are responsible for keeping their sign-in credentials confidential and for everything done under their account. Firm access codes identify a firm and must not be shared outside that firm or with anyone who is not entitled to see that firm’s patients. Tell us immediately if you believe a code or an account has been compromised.

You agree that the information you submit is true and complete to the best of your knowledge, and that you have the authority to submit it - including where you are submitting on behalf of a patient as a parent, guardian or authorized representative. Decisions about care and about a claim depend on it.

You agree not to access records you are not entitled to see, attempt to defeat access controls, copy or extract data in bulk, upload malicious code, use the service to harass anyone, or use it for any unlawful purpose. Law firm users agree to handle patient information in accordance with their professional obligations and applicable privacy law.

The portal, its design and its software belong to us. You may use it for the purpose described in these terms and for no other purpose. Information you submit remains yours; you grant us permission to process it to operate the service.

We aim to keep the service available but do not guarantee uninterrupted access. We may change, suspend or discontinue features, and we will give reasonable notice where we can.

The service is provided "as is." To the fullest extent Texas law allows, we disclaim implied warranties, and we are not liable for indirect, incidental or consequential damages, or for lost profits or lost data, arising from your use of the portal. Nothing here limits liability that cannot be limited by law, and nothing here alters the clinic’s obligations to its patients.

We may suspend or end access for any account or firm that breaches these terms or creates a risk to patient information.

These terms are governed by the laws of the State of Texas. Any dispute will be brought in the state or federal courts located in Hidalgo County, Texas.

We may update these terms. Continued use after an update means you accept the revised terms.

McAllen Family Urgent Care, 110 E Savannah Ave A204, McAllen, TX 78503, (956) 686-4105, privacy@mva.care